Privacy Policy

Effective Date: April 4, 2025
Last Updated: May 27, 2026

1. Who We Are

TECH TRIBE d.o.o. Novi Sad is the controller of personal data processed through this website.
Registered address: Sremska 4, 21000 Novi Sad, Serbia
General contact email: info@techtribe.rs
Phone: +381 64 1249500

For all questions related to personal data protection, including requests to exercise your rights, you may contact the person responsible for personal data protection at:
hr@techtribe.rs

2. What Data We Collect

When you use our website, we may collect the following categories of information:

a) Information you voluntarily provide

If you contact us through the website contact form or by email, we may process:

  • - your name;
  • - your email address;
  • - the content of your message;
  • - any other information you choose to share with us directly.

b) Technical and website usage data

When you visit our website, certain technical data may be processed automatically, such as:

  • - IP address and similar technical identifiers;
  • - browser type and version;
  • - device type and operating system;
  • - pages visited;
  • - date and time of the visit;
  • - referrer URL;
  • - basic interaction data, such as page views or outbound link clicks.

Some of this data is necessary for the website to function properly and for security purposes. Analytics data is processed only in accordance with your cookie preferences and applicable law.

3. Google Analytics and Cookies

We use Google Analytics 4, provided by Google, to understand how visitors use our website and to improve website content, performance and user experience.

Google Analytics 4 may collect website usage data such as page views, device and browser information, approximate location, referrer URLs and interaction events. Google states that Google Analytics 4 does not log or store individual IP addresses in the way legacy versions of Google Analytics did.

We use analytics cookies and similar technologies only if you consent to them through our cookie banner or cookie settings. You may withdraw or change your consent at any time through the cookie settings available on the website.

4. Purposes and Legal Bases for Processing

We process personal data for the following purposes and on the following legal bases:

  • - To operate, maintain and secure the website, based on our legitimate interest in maintaining a functional and secure website.
  • - To respond to inquiries sent through the website or by email, based on our legitimate interest in communicating with website visitors and potential business contacts, or taking steps prior to entering a business relationship.
  • - To analyze website usage and improve our website, based on your consent where consent is required for analytics cookies and similar technologies.
  • - To comply with applicable legal obligations, where such obligations apply.

We do not sell or rent your personal data.

5. Cookies and Tracking Technologies

Our website may use:

  • - necessary cookies, which are required for the website to function properly;
  • - analytics cookies, which help us understand how visitors use the website;
  • - preference cookies, if enabled, which may remember certain user choices.

Upon your first visit, you should be shown a cookie consent banner that allows you to accept or reject non-essential cookies. Analytics cookies should not be activated before you give consent, where consent is required.

You can change your cookie preferences or withdraw consent at any time through the cookie settings available on the website.

6. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

Contact form and email inquiry data is generally kept for as long as necessary to respond to the inquiry and manage the related communication. If communication leads to an ongoing business relationship, relevant correspondence may be kept for the duration of that relationship and for any additional period required or permitted by applicable law.

Analytics data is retained according to the retention settings configured in Google Analytics and applicable cookie consent settings.

7. Who We Share Data With

We may share personal data with trusted service providers who help us operate and maintain the website, such as website hosting providers, technical support providers and analytics providers.

Where Google Analytics 4 is used, certain website usage data may be processed by Google as an analytics service provider.

We may also disclose personal data if required by law, by a competent authority, or where necessary to protect our legal rights.

8. International Data Transfers

Some service providers we use, including analytics or hosting providers, may process data outside Serbia and/or the European Economic Area.

Where such transfers occur, we take steps intended to ensure that personal data is protected in accordance with applicable data protection laws, including through appropriate contractual or technical safeguards where required.

9. Your Rights

Subject to applicable data protection laws, you may have the right to:

  • - request access to your personal data;
  • - request correction or completion of inaccurate or incomplete data;
  • - request deletion of your personal data;
  • - request restriction of processing;
  • - object to certain types of processing;
  • - request data portability, where applicable;
  • - withdraw consent at any time, where processing is based on consent;
  • - lodge a complaint with the competent data protection authority.

To exercise your rights, please contact us at:
hr@techtribe.rs

You may also contact the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia if you believe that your personal data has been processed contrary to applicable law.

10. Data Security

We apply reasonable technical, organizational and administrative measures intended to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

11. Children's Data

Our website is intended for business users and general website visitors. We do not knowingly collect personal data from children through this website.

12. Automated Decision Making

We do not use personal data collected through this website for automated decision making or profiling that produces legal or similarly significant effects for individuals.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

For general questions about the website or our services, you may contact us at:
info@techtribe.rs

For questions about personal data protection or to exercise your data protection rights, please contact:
hr@techtribe.rs

TECH TRIBE d.o.o. Novi Sad
Sremska 4
21000 Novi Sad, Serbia